$%&# !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

[Patriot]

I talked to EAA today and they want me to send in the entire gun. That means I have to pay the FFL fee, shipping costs and they want $20 for return shipping. That's damn near $100 for a slide that is worth $150. Why should I have to pay that when its supposed to be covered by warranty? I might as well order a new slide for an extra $50 and save myself the hassle of shipping through an FFL and the long wait time to get it back from EAA.

[sqlbullet]

NOOOOOOOOooooooooo.-
And I NEVER will. I did not say the guns looked bad or even shot bad. I do not like the fact the frames are cracking on some guns. To each there own . I prefer to keep my hands and fingers. Kinda like shooting UW ammo .
NO THANKS.

Sean

Did I miss something?  I am unaware of any failures of Tanfoglio guns due to frame cracking.

I talked to EAA today and they want me to send in the entire gun. That means I have to pay the FFL fee, shipping costs and they want $20 for return shipping. That's damn near $100 for a slide that is worth $150. Why should I have to pay that when its supposed to be covered by warranty? I might as well order a new slide for an extra $50 and save myself the hassle of shipping through an FFL and the long wait time to get it back from EAA.

And this is why EAA has a well deserved reputation for terrible customer service.

[LeMat]

If you're shipping it back to manufacturer, why do you have to go through an FFL?  I've sent Rugers back and its just off to UPS and back to my front door.  Have the laws changed or does EAA do things differently?

[Patriot]

If you're shipping it back to manufacturer, why do you have to go through an FFL?  I've sent Rugers back and its just off to UPS and back to my front door.  Have the laws changed or does EAA do things differently?

I live in Seattle. I might be able to go outside the city and see if the surrounding counties allow it. But in the city they require an FFL. It might even be statewide by now. The last time I tried in 2008 they made me ship via FFL.

[pacapcop]

Hold on.There is no requirement for a FFL to my knowledge. Fed Ex should do the trick. Side note,i sent my compact in with a cracked FRAME.I used nothing but lite loads, maybe med every once in a while. The crack was behind the left thumb safety. Mind you this was the wonder finish compact and I maybe put over 3000 rnds thru her. Jury still out. Personally,ill stick with a Glock or my beloved 1006. Now im aware firearms break, but lets see what happens. Upper tier Tanfoglio seems to be ok, no more base for me. It will be a range piece. Also im aware EAA is in process of relocating.Please God,let Sig make a 10.

[475/480]

Your right, it was the slides.

Sean

[/quote]

Did I miss something?  I am unaware of any failures of Tanfoglio guns due to frame cracking.

[/quote]

And this is why EAA has a well deserved reputation for terrible customer service.
[/quote]

[DM1906]

I talked to EAA today and they want me to send in the entire gun. That means I have to pay the FFL fee, shipping costs and they want $20 for return shipping. That's damn near $100 for a slide that is worth $150. Why should I have to pay that when its supposed to be covered by warranty? I might as well order a new slide for an extra $50 and save myself the hassle of shipping through an FFL and the long wait time to get it back from EAA.

According to federal firearm transportation and shipping laws, you do not have to use an FFL middle man.  I've done it many times.  The manufacturer is an FFL, and you can send/receive to/from them.  Just no USPS for the "gun" part of a gun, such as a handgun frame (everything else is just "parts", which is OK with USPS).  UPS will require 2nd day air, and it has to be declared a firearm.  I've only received from FedEx, so I don't know what the requirements are.

[sqlbullet]

Side note,i sent my compact in with a cracked FRAME.I used nothing but lite loads, maybe med every once in a while. The crack was behind the left thumb safety. Mind you this was the wonder finish compact and I maybe put over 3000 rnds thru her. Jury still out.

As far as I can tell all Witness frames, including the Elite series, will crack in the tiny strip of metal behind the magazine release.  It is a non issue and an area where a little finite element analysis would have probably told them to leave a gap in the casting there.

Your crack behind the thumb safety is a new issue I have not seen nor heard of before.  Got any pictures?

[gandog56]

I talked to EAA today and they want me to send in the entire gun. That means I have to pay the FFL fee, shipping costs and they want $20 for return shipping. That's damn near $100 for a slide that is worth $150. Why should I have to pay that when its supposed to be covered by warranty? I might as well order a new slide for an extra $50 and save myself the hassle of shipping through an FFL and the long wait time to get it back from EAA.

According to federal firearm transportation and shipping laws, you do not have to use an FFL middle man.  I've done it many times.  The manufacturer is an FFL, and you can send/receive to/from them.  Just no USPS for the "gun" part of a gun, such as a handgun frame (everything else is just "parts", which is OK with USPS).  UPS will require 2nd day air, and it has to be declared a firearm.  I've only received from FedEx, so I don't know what the requirements are.

That's federal law. Seattle may have a LOCAL law. But I just shipped a pistol UPS to another C&R license holder. UPS required 2 day shipping (And the much greater charge) to ship a pistol. I think Fed-Ex makes you use overnight on pistols.

[REDLINE]

Laws Suck when they cause much more hassle than good.  If I want to live in a nanny state I'll go to Cuba but I don't so I won't.

I think we need to revert back to Wild West law.  Sure, a couple things would have to be grandfathered in because of changing times, but...

Okay, sorry for the rant.


As for;

I talked to EAA today and they want me to send in the entire gun. That means I have to pay the FFL fee, shipping costs and they want $20 for return shipping. That's damn near $100 for a slide that is worth $150. Why should I have to pay that when its supposed to be covered by warranty? I might as well order a new slide for an extra $50 and save myself the hassle of shipping through an FFL and the long wait time to get it back from EAA.

Yeah, that sucks about warranty vs cost and all.  Even though it's on a whole nother level, it reminds me of the host of low cost items that have lifetime warranties where if the cheap POS breaks or stops working you have to send it back to the company on your dime which costs more than buying another of the same item brand new.

Just depends on the company.  I think Glock even handles service/warranty stuff better than EAA.  Then you have a companies like Wilson Combat who not only pay for everything down to the last cent no matter how many times it needs to be returned for whatever, and have a turn around time that rarely exceeds 24-48 hours, and I think they overnight everything back to you or your FFL, whichever the case may be.

Such is life.  What really cooks my goose is when a high dollar item needs anything under warranty and they take a similar route to EAA about it.   That just isn't right.

[RRMan03]

You pay for everything including a free warranty. Wilson gets it upfront in their costs. EAA gets it in making it so hard and expensive to do it they hope you will just buy a new one and save everybody the hassle and them the free work. I always love when I see lifetime warranty. That means lifetime of the company,lifetime of you, or lifetime of the product that had the warranty. And shipping guns is even worse because we all try to stay legal and everybody has different rules. If you own it youdo not have to ship from an FFL. You have to ship to an FFL. When the gun is returned if you are the registered owned the manafacture can ship your gun back to you without shipping to an FFL and going thru the process again on the same gun. At least where i live that is the law. Now you people who live under a different regime in your state or city well do not complain about shipping costs as that is the least of your worries. That is just another one of your taxes or fees that your state needs to collect money so they can give it away to people who need it.I really should not get started.

[Intercooler]

Go cheap on the shipping non-FFL for sure. Did you get the Ladies? I want to punch my own face when I talk to them  They wanted my whole firearm for the Match sight and I insisted on just sending the slide. You could always just send the slide with A VERY DETAILED NOTE on what the issue is and contact them when it gets there 

[REDLINE]

You pay for everything including a free warranty. Wilson gets it upfront in their costs.

To some extent.  But everyone Wilson Combat employs are beyond what many consider even top notch in general.  IIRC they have like 2 or 3 guys who do all of their trigger work, and at least two gained all their knowledge from some 1911 guru smith of all time.  Plus they have such a great staff and treat them so well (I'm assuming that would include pay and probably benefits) that many of them have been there over 20 years now.  All in all I believe there is a lot more blood, sweat, and tears, not to mention attention to detail and quality of parts that go into the making Wilson Combat firearms than anything close to what EAA will ever put out, or care to.

Plus Wilson Combat doesn't run 3 rounds through their gun and call it tested.  Wilson Combat runs hundreds of rounds through each gun before it goes out the door, and not just of 1 ammo load, but like 3 that include FMJ, a lighter JHP, and a heavier JHP.

Honestly when you add it all up, I'ld say EAA starts looking like a rip off, and Wilson Combat products start looking like a bargain.

[Intercooler]

Two totally different animals. Opposite ends of the price range and styles. Razorback and Wilson, Glock and EAA is the better comparison.

[REDLINE]

True overall.