I think they have moved on. It seems EAA has gotten better at Customer Service as they get older.
Experienced some terrible service ordering parts from them. Ordered a complete slide and the guide rod was too long. Stuck out at least a 1/4? past end of slide. It was monumental to pull and reinstall.
The owner of EAA told me it had been swapped by a previous owner and was not a Tanfoglio part. I tried explaining it arrived new from them a couple days earlier with guiderod protruding past end of slide. FinallyI pulled again and took pictures of it next to my original slide and the new one. They finally agreed to give me a RMA.
Still have a 4.5 barrel they shipped after waiting two years. It was supposed to be for a Limited Pro. Paid 50.00more than the price the standard Witness barrel they shipped. When I contacted them about receiving the wrong part they told me since I ordered the wrong part it was not returnable.
Wanted a Hunter. But was still getting over the 250.00 barrel I do not need and would not buy one. Will get one if they come back to the US.
Experienced some terrible service ordering parts from them. Ordered a complete slide and the guide rod was too long. Stuck out at least a 1/4? past end of slide. It was monumental to pull and reinstall.
The owner of EAA told me it had been swapped by a previous owner and was not a Tanfoglio part. I tried explaining it arrived new from them a couple days earlier with guiderod protruding past end of slide. FinallyI pulled again and took pictures of it next to my original slide and the new one. They finally agreed to give me a RMA.
Still have a 4.5 barrel they shipped after waiting two years. It was supposed to be for a Limited Pro. Paid 50.00more than the price the standard Witness barrel they shipped. When I contacted them about receiving the wrong part they told me since I ordered the wrong part it was not returnable.
Wanted a Hunter. But was still getting over the 250.00 barrel I do not need and would not buy one. Will get one if they come back to the US.